The Changing Face of Business with Cloud Computing

The present day business is absolutely different from what it used to be half a century back. The progress in technology has brought many different kinds of software tools to streamline and automate business processes. Although the idea of cloud computing dates back to the 1960s and the commercial evolution of cloud technology became viable after the dot com boom in the early 2000,  significant efforts have been made by various software vendors to modernize data centers and start looking at developing business critical applications over the internet. The internet has also been transforming from a best effort service network to a reliable channel for communication, technology and collaboration. Now there is no looking back and cloud computing is vastly used within thousands of organizations making business management easier, faster and more transparent than it had ever been.

The shift in cloud technologies is evident in the recent years, with the launch of many Enterprise software products including NetSuite from Oracle, SAP by Design from SAP, and Google for Business from Google. There are a number of software companies, which are quickly transforming their software to be cloud ready. The urgency is driven by the market, which is looking at cost competitive feature rich business software.

Cloud Customer Relationship Management (CRM) has changed the way the businesses have been interacting with the clients. CRM helps you provide solutions when it comes to your relationship with your clients or customers. It helps you with the right kind of marketing planning, campaign management, lead generation, customer segmentation, customer service and up-sell management. Based on your company’s requirements, you can get high-end solutions for your sales, support, customer and partner data that will help you build lasting relationships with your clients. The cloud aspect of CRM allows businesses to work with their customers from different locations and provide competitive services and using real-time information.

Then there is the ERP i.e. Enterprises Resource Planning, that is considered as the key to optimize a business. ERP helps you have a summary and drill down view of each and every operation that is going on in your business. With a comprehensive view of the entire operation, you can quickly work out the problem areas and provide solutions rapidly. ERP provides you with solutions for everything from order processing, fulfillment, and financials. The right ERP solution helps you solve critical issues with ease and optimize operations. Cloud ERP features allow the extension of ERP data to be made available over the internet to other parts of the business that can operate from different locations. This allows businesses to use the Internet, which is a cheap and affordable form of technology to provide access to business critical data on anytime and anywhere basis.

Cloud ERP and CRM solutions are ideal for growing companies and serious option for well structured organizations that are looking to grow and scale their business and are looking for a flexible platform to grow with. Being on the internet, Cloud solutions can provide a flexible and affordable delivery network and a platform for your work force to interact, collaborate, and offer better services to your customers. cloud tranformationsTo find more about cloud computing, ERP and CRM solutions for SMEs visit www.abvt.com.au.

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