An
SMS campaign can give you many of the email marketing advantages such
as auto responders, personalization, triggered emails and trackable
calls to action.
We are listing the most important steps to a successful SMS marketing campaign.
Make sure that you follow the legislation and regulations of privacy protection.
The minimum requirement of SMS marketing as well as mobile web
marketing is to identify yourself. Your SMS messages must include your
identity, address and/or a web address. Make your commercial message as
clear as possible to the recipient. Offer an unsubscribed option from
all your SMS messages.
Minimise
your unsubscribes in order to protect your brand. You are aiming to
expand your response rates. Best practice guidelines in this area
include:
=> Ask your recipients if they'd like to receive invitations and offers by SMS.
=> Ask to text back YES on receipt of their first SMS campaign,. This can help the further relationship and user engagement.
=> Consider sending periodic, regular opt-ins to re-establish if the recipient still wants to receive your messages.
Short codes
Short codes give your recipients efficient and a quick way to respond to you SMS. (ie “text LOGIN TO 1000”)
Make sure the response keywords identify clearly the campaign in question.
Consider using a shared short qr code generator when you start your SMS campaign.
Dedicated short qr code tracking are exclusive to your business;
=> You own the collected custom qr codes data;
=> You don't have to compete for any keywords you want to use;
=> You don't risk service disruption due to another company's abuse of a shared short code.
Writing your SMS message
It's important not to use too many words!
A
standard SMS allows up to 160 characters, so your message needs to be
as short as possible. The 160 characters have to include your
unsubscribe message. Common text language allows for abbreviations, so
take advantage of it.
Be sure to include a call to action to help drive response and user engagement.
E.g. 'text OK to 6500 to book your place'.
Consider which marketing communications are best suited to the SMS message.
SMS works great for 'reminder':
=> Cancellation reinstatements
=> Appointment/booking confirmations
=> Seasonal messages and promotions such as Christmas, Mother's day , Valentine's day
=> Product announcements
=> Competitions
=> Recommendations
Space in your SMS is limited.
Make sure your messages answers 3 questions:
=> What's the offer?
=> When do they need to act?
=> What should they do next?
Always send a personalised message.
Make
sure you at least know your recipient's first name so you can say : 'Hi
John, Thanks for your reservation. We look forward to seeing you next
Tuesday 15th.'
Be sensitive about your sending times. You're not sending a wake-up call!
From the timing and frequency, to collecting opt-in permissions, and the relevance of your messages.
Article Source: http://www.compensationsecrets.co.uk/